When getting your message across includes live events, there’s an extra level of excitement—and an extra level of risk. From capturing your content to streaming it over the Internet to your targeted audience’s viewing experience, every detail matters.
Multicast is a proven leader in live Internet broadcasting. We delivered more than 50,000 live events last year—events that were viewed live by over 70 million people and eventually seen by more than 250 million people. Earlier last year, we successfully delivered a simulcast to more than 6,000 sites and 1.4 million people.
One of the keys to our client’s continued success with live events is our expert support. Another is our menu of optional live event services.
Multicast provides every live event client with professional support from our “Above and Beyond” team of monitoring, event program scheduling, content encoding and product support specialists. Located in our Atlanta, Georgia headquarters, this well-trained team is available 24 hours a day, 365 days per year. They know our solutions well and resolve calls from you—and even your viewing audience—promptly. They even proactively monitor your live broadcasts to ensure your intended audience has the best possible online viewing experience.
In addition, Multicast offers these optional, affordable professional services:
On-site Broadcast Engineers. From expert counsel to fast troubleshooting and problem resolution, when Multicast’s engineers are on-site they are like a human insurance policy for all the technical things that can go wrong with live events. Clients trust Multicast engineers because they’ve truly seen it all—Multicast broadcasts more live Internet events than any other company—and rely on them time and again because the transitory nature of live events demands getting things right from the start and the ability to quickly diagnose and fix problems.
Custom Player Development. Our team works with you to design, develop and deploy a custom solution that perfectly meets your branding and functional requirements. We’ve developed hundreds of solutions and know how to help ensure your player looks great, supports your communication needs and delivers outstanding performance.
Studio Production. If you want to use a broadcast-quality production studio for a one-time event, or on an ongoing basis, Multicast can help. Our Atlanta, Georgia studio is production ready. Experienced directors and video production staff are available.
Live events offer the potential for great reward, but they are not without technical risks. Get the peace of mind you want with our “Above and Beyond” support and optional, affordable Multicast Live Events Services.