Solutions Engineer
Reporting to VP Strategic Sales
As Solutions Engineer, you will be responsible for the technical diligence prospective customers will require in evaluating Multicast's suite of products. You will work closely with the various Sales Teams to support revenue generating efforts from a technical standpoint. Your goal will be to ultimately position the correct product or products to the Sales person that best suites the customers needs. You will also recommend possible future upgrade paths, all the while gathering the customer's requirements. The basic existence of the Solutions Engineer is to provide technical oversight and support to bolster and backstop all revenue generating efforts by the Sales team members.
Required knowledge and experience of the following:
- General Internet Functionality
- Microsoft Office Products (including Visio)
- General knowledge around Internet based solutions and services
- High-level experience with HTML, XML, CSS, and digital media technologies
- Exercise excellent verbal and written skills
- Extremely detail oriented, comfortable working independently, extremely well organized
- Display the technical aptitude to learn new technologies
- 3 - 5 years digital media experience
- Provides technical training to clients and communications to customers
- Requires a bachelor's degree
- Relies on extensive experience and judgment to plan and accomplish goals
- Candidate must be willing to travel to prospective and current customers as needed
Preferred experience in one or more of the following:
- The Multicast Suite of products and services
- SalesForce CRM
- Digital Asset Management Software
- SaaS applications
- Rich Media hosting
- Video encoding (Web or broadcast)
Responsibilities:
- Work with the Sales and Business Development Teams to address the technical diligence of prospects/customers
- Assesses application of company products or services and offer solutions that meet customer needs
- Assist in all facets of revenue-generation
- Web and Live-in-person product demonstrations
- Managing the relationship with the customer at a technical level—including support questions, evaluation requirements and proof of concept
Send in your résumé to find out more information about what Multicast has to offer motivated, skilled and creative individuals. Simply send your résumé to careers@multicastmedia.com. Please include your current salary requirements. Multicast Media Technologies, Inc. is an equal opportunity employer.